Ryan Pellet

With more than 20 years of creating customer experience centric strategies for Fortune 100 companies, Ryan is recognized as a true industry expert in business strategy development using behavioral and business analytics. As Nexidia’s Senior Vice President, Ryan is responsible for leading Nexidia’s services organizations, which guide clients through the journey of leveraging Nexidia’s analytic portfolio. He is a recognized author, industry thought leader and keynote speaker. Prior to joining Nexidia, Ryan, a resident of Denver, Colo., where he lives with his wife, Julie, and two kids, Jeffrey and Alison, was an officer at Convergys Corporation – the leader in customer relationship management and the largest customer experience outsourcer in the world. At Convergys, he was the lead executive for the Center for Applied Customer Analytics, and the Global Consulting Services Practice; where he led Convergys’ application and use of analytics within the company’s two-billion plus customer experiences/interactions. When Ryan is not working, he can be found on the slopes in Frazer Valley where the family has a home. Additionally Ryan is a true outdoorsman. He enjoys fly fishing and playing golf. An accomplished golfer, Ryan earned a golf scholarship to the University of Colorado, where he earned three degree. A guest lecturer at the UC, Ryan also is an active participant and contributor in multiple charities, including the Evans Scholars Foundation, which provides scholarships to deserving golf caddies. Ryan was a recipient on the scholarship and believes in giving back to the program. Thanks to contributions to the scholarship foundation, 830 people are in school thanks to the efforts of contributors like Ryan. Follow Ryan @RyanPellet